ICO Takes Action Against “Robo Calls” – Your Front Page For Information Governance News
The Information Commissioner’s Office (ICO) has warned the public to be on their guard against unlawful “robo calls” – automated marketing calls designed to sound as though the recipient is talking to a human. The warning comes after the ICO fined two energy companies a total of £550,000 for making such calls. Home Improvement Marketing […]
Our 23rd Birthday! Celebrate with Us and Save on Training – Your Front Page For Information Governance News
This month marks 23 years of Act Now Training. We delivered our first course in 2003 (on the Data Protection Act 1998!) at the National Railway Museum in York. Fast forward to today, and we deliver over 300 training days a year on AI, GDPR, records management, surveillance law and cyber security; supporting delegates across multiple jurisdictions including the […]
Final Course for 2025 – Your Front Page For Information Governance News
Our final course leading to the Advanced Certificate in GDPR Practice starts on 9th October. Since its launch in 2020, this innovative course has attracted DPOs from across the public and private sectors. Feedback has been consistently positive with many participants commenting on how the course has given them the confidence and skills to be able to […]
When Ignoring a GDPR Subject Access Request Becomes a Crime – Your Front Page For Information Governance News
In March 2025, the Information Commissioner’s Office (ICO) issued reprimands to two Scottish councils for repeatedly failing to respond to subject access requests (SARs) within the statutory timeframe under the UK GDPR. This is the ICO’s usual practice when it comes to complaints about SARs. However recently it went a step further and issued criminal proceedings against a […]
ICO Consultation – Your Front Page For Information Governance News
Last month the ICO, launched public consultations on its guidance in response to The Data (Use and Access) Act 2025 (DUA Act) coming into force. The DUA Act received Royal Assent on 19th June 2025. It amends, rather than replaces, the UK GDPR as well as the Privacy and Electronic Communications (EC Directive) Regulations 2003 […]
Final Course for 2025 – Your Front Page For Information Governance News
Act Now is pleased to report that the next AI Governance Practitioner Certificate course, starting in September, is fully booked. There are still a few places available on the next course, starting in October, which is the final one in 2025. The AI Governance Practitioner Certificate is designed to equip Information Governance professionals with the essential […]
Dr. Malkiat Thiarai Joins the Act Now Team – Your Front Page For Information Governance News
Act Now is delighted to welcome Dr. Malkiat Thiarai to our team of associates. Our associates play a vital role in delivering our mission: helping to create a more privacy-conscious world by educating IG professionals. At Act Now, we pride ourselves on providing training that is clear, practical, and jargon-free — making complex topics accessible […]
The Role of PACE in Local Authority Regulatory Investigations – Your Front Page For Information Governance News
For local authority investigators, interviewing is at the heart of effective casework. Interviews aren’t just fact finding conversations; they are a formal investigative tool with legal significance. The way you conduct them can determine whether your evidence stands up in court or during enforcement action. But good interviewing isn’t just about instinct or experience. It […]
Charity Receives £18,000 GDPR Fine – Your Front Page For Information Governance News
On Monday, a Scottish Charity (Birthlink) received a GDPR Monetary Penalty Notice of £18,000 after it destroyed approximately 4,800 personal records, up to ten percent of which may be irreplaceable. Birthlink is a charity specialising in post-adoption support and advice, for people who have been affected by adoption with a Scottish connection. Since 1984 it […]
First Cohort Successfully Completes Course – Your Front Page For Information Governance News
Act Now is pleased to report that the first cohort of its new AI Governance Practitioner Certificate has successfully completed the course. This course is designed to equip Information Governance professionals with the essential knowledge and skills to navigate AI deployment within their organisations. As we detailed in our previous blog “What is the role of […]